![]() Please note that this "Code 48" issue is not present in for instance the Zbook15 (G1) running Win10 20H2, which has the HP Mobile Data Protection Sensor (accelerometer) HW ID ACPI\HPQ6007. For more on the latest releases, keep checking back with our website to stay updated one minute ago. Out of 10 The 3D DriveGuard casing at the back of. Therefore my request to HP support is following: Please update 3D DriveGuard SW for HP Mobile Data Protection Sensor (accelerometer) HW ID ACPI\HPQ6000 for the EliteBook 8570w and similar (age) devices in the case of Win10 1809 and beyond such that a working solution is obtained and "Code 48" will disappear! This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported notebook models that are running a supported operating system. hp.com.sg HWM'S VERDICT Physique: 8.0 Features: 8.5 User-friendliness: 8.0 Performance: 8.5 Value: 8.0. Win10 is according to the 8570w driver download page supported and hence I believe I might expect support of Win10 1809 and beyond. A simple check with for instance 7z to access archive SP88981.exe would have reveiled that in accelerometer.inf HW ID ACPI\HPQ6007 is listed, which is incompatible! Hence, before you might be tempted to posting a solution please do this check first. I.e., a community member is giving as a solution to install newer SW SP88981.exe in the afore referenced URL. Newer SW does not support the accelerometer that is in the 8570w (and many more HP notebooks of about that same age), which is identified by HW ID ACPI\HPQ6000. Although this might be a minor detail, it's disturbing and really a pity since for the rest the 8570w is still well supported according to my perception for Win10. Unfortunately, that outdated SW did not function anymore since at least Win10 1809 (see URL. ![]() The "newest" 3D DriveGuard (5) SW available for the 8570w via HP support is still SP71714.exe. I'm certainly not the first (many have already listed this or a similar issue since 2017) and will probably also not be the last to put forward this minor but irritating issue. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.The above driver absolutely does not work with the latest Creators Edition. Printing Errors or Lights & Stuck Print Jobs sp71714 is the only W10 driver for that 3D driveguard hardware version, and it doesnt work, except with the first (maybe also the 2nd) edition of W10.Notebook Hardware and Upgrade Questions.Double-click the downloaded file and follow the on-screen instructions.Ĭopyright Copyright (c) 2016 HP Development Company, L.P. Download the file by clicking the Download or Obtain Software button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).Ģ. Fixes an issue which causes a blue screen event to occur during system recovery.ġ. Upgrades the g-sensor driver to meet Device Guard compliance. Microsoft Windows 7 Professional 64 Edition Microsoft Windows 7 Home Premium 64 Edition Microsoft Windows 7 Home Basic 64 Edition Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder. When this has completed, restart the notebook. Microsoft Windows 7 Enterprise 64 Edition Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall. Microsoft Windows 7 Professional 32 Edition Microsoft Windows 7 Home Premium 32 Edition Microsoft Windows 7 Home Basic 32 Edition This is HPs official website to download the correct drivers free of cost for. Microsoft Windows 7 Enterprise 32 Edition it is what hp drivers and software is showing it is the latest version sp81920.exe AND I INSTALLED IT BUT IT IS NOT FIXING UP THE ERROR. Download the latest drivers, firmware, and software for your HP 3D Software. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object. This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system.
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